Privacy Policy

1. Overview
At neesh Spice, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with us in any way. This policy is designed to comply with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable provincial legislation.

2. Information We Collect
We may collect the following types of personal information: Contact Information: Name, email address, phone number, and shipping address. Payment Information: Credit card details, billing address, and transaction history. Account Information: Username, password, and preferences. Technical Information: IP address, browser type, device information, and browsing behavior on our website. Communication Data: Records of your interactions with us, including emails, chat logs, and customer service inquiries.

3. How We Use Your Information
We use your personal information for the following purposes: To process and fulfill your orders. To communicate with you about your orders, account, or inquiries. To improve our website, products, and services. To send you promotional offers, newsletters, and updates (with your consent). To comply with legal obligations and protect against fraud or unauthorized transactions.

4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with: Service Providers: Third-party vendors who assist us with payment processing, shipping, marketing, and website operations. Legal Authorities: When required by law or to protect our rights, property, or safety. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

5. Your Rights
Under Canadian privacy laws, you have the right to: Access and review the personal information we hold about you. Request corrections to any inaccurate or incomplete information. Withdraw your consent for us to use your information (where applicable). Request the deletion of your personal information, subject to legal and contractual restrictions.

6. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. These measures include encryption, secure servers, and restricted access to sensitive data.

7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

8. International Data Transfers
As an importer of spices from Sri Lanka, some of your data may be transferred to and processed in Sri Lanka. We ensure that all international data transfers comply with Canadian privacy laws and are protected by appropriate safeguards.

9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: Email: Phone: Address:
We source the products that we feature in neesh Spice from a single-origin, carefully maintained farm located in Elpitiya, Sri Lanka – which brings about an interesting mix of tropical climate, nutrient-rich soil and the ideal setting for crops like Cinnamon, Tea and Pepper.
You can read more about what we do, and who we are in the neesh Spice about us section.